I own a few old rent homes and Houston Door Pro has been great with repairs. I have a full-time job and don't have time to waste. This is the 2nd time that I have used them. I appreciate Mo's respectful nature on the phone and fair pricing. Their techs have been great with my tenants and the repairs were done quickly. You are my garage door guys!
You may be able to get it open on your own. Here is how. Once inside the garage Identify the rope (usually red with a handle) dangling from the guide track near the door. Pull this to unlock the opener from the motor chain or screw. Next lift the door open manually then call us out to diagnose the issue. If it seems stuck don't force it open. It may be out of alignment and you will do more damage.
This one is an easy fix, check the button on your garage's wall to see if it still opens the door when pressed. If the door opens when you press the button, it's likely your remote batteries are dead. Open the rear panel of your remote and remove the old battery. Note, some remotes need to be unscrewed first. Most of the time you can get a replacement battery at Walgreens or CVS. Once the new battery is in your remote should work.
Many times this is because the safety beam has been disrupted. At the bottom of the door, you will notice a small box on each side of your garage opening. These are the photo eyes. They send a beam of invisible light between the two. If the beam's path is blocked or misaligned the door will not close. There are a few things that can cause this. Dirty covering the eye, misalignment of the eyes, and sometimes they are broken and need to be replaced. Start with cleaning each eye (being careful not to scratch them) then make sure they are pointed at each other. If your door is still not closing call us out to diagnose the issue.
The garage door motor only does a portion of the lifting, you have springs that assist the garage door go up. Without the help of the springs, the small electric motor can not open the door on its own. If see a cracked or broken spring have us out to inspect and make the repair; torsion springs are dangerous to work with and should only be handled by trained professionals.